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Real people in Napa who know the courses, the exams and the eBooks inside out. Call, chat or write, whichever you prefer.

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855-513-9738

Monday to Friday, 9 to 5 Pacific. Outside those hours, leave a message and we call back the next business day.

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Live with Student Success during business hours. Any other time, ChardonnAI, our assistant, answers the common questions instantly and hands the rest to a person.

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The Help Center covers eBook access, course and account questions, exam dates, wine kits and shipping. Most questions are answered in under a minute.

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We reply by email from Student Success, usually within one business day.

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