How can we help?
Real people in Napa who know the courses, the exams and the eBooks inside out. Call, chat or write, whichever you prefer.
Call us
855-513-9738Monday to Friday, 9 to 5 Pacific. Outside those hours, leave a message and we call back the next business day.
Chat with us
Live with Student Success during business hours. Any other time, ChardonnAI, our assistant, answers the common questions instantly and hands the rest to a person.
Find it yourself
The Help Center covers eBook access, course and account questions, exam dates, wine kits and shipping. Most questions are answered in under a minute.
Send us a message
We reply by email from Student Success, usually within one business day.