WSET Level 1 exams are now available ONLINE!
The online exam will allow you to take your exam in a proctored environment from your home where you will be monitored
via webcam, screen sharing technology and a secondary recording device during your exam.
ONLINE EXAM DATES: (All exam times are Pacific Time)
NOTE: You must be enrolled in a WSET Level 1 course in order to take the Level 1 exam. Exam orders
are placed 4 weeks prior to the exam date and you cannot change the date once that order has been placed with the WSET.
Exam results are released approximately 1-4 weeks after the exam date.
FREQUENTLY ASKED QUESTIONS AND ONLINE EXAM TIPS:
CAN I TAKE THE EXAM ONLINE?
If you have the right devices, YES! Checklist below.
Device #1 (to take Exam): Mac/PC, or Microsoft Surface Pro & Go (with Windows 8 or better) with web cam, audio,
internet access and the latest version of Google Chrome. NOT supported: Google Chromebooks, Android tablets (Nexus
7, etc.), iOS tablets (iPad, iPad mini etc), and Surface RT.
Device #2 (to record Exam Room): A mobile Device, with ProctorExam
app downloaded. **Pixel phones not supported.**
HOW DO I REGISTER FOR THE ONLINE EXAM?
See the Exam Registration module in the Introductory module of your Online Course for link and instructions on how to register. Only
50 slots are available per online exam.
CAN I CHANGE THE DATE OF MY ONLINE EXAM?
If your schedule changes and you would like to change your exam date, please refer to the information below:
- BEFORE 30 days of your exam date: You may purchase an Exam Transfer Code for $50.
- WITHIN 30 days of your exam date: You may purchase an Exam Reorder Code for $200.
Purchase links and information are found in your Online Course Exam Registration module, as well as your Exam
Confirmation emails, or by following this link.
WILL I RECEIVE A CONFIRMATION EMAIL?
Yes! Upon exam registration, you will receive a confirmation email from exams@napavalleywineacademy.com with further
instructions and information, and subsequent reminders as your exam date approaches.
WILL I GET ANYTHING FROM THE WSET?
Yes.
You will receive 2 emails from WSET Global (examsnoreply@wsetglobal.com), one 9 days prior your exam date and one 3
weeks prior.
HOW DO I SET UP MY TESTING SPACE?
Watch this video provided by the WSET! Pay close attention to details on what is allowed and what is not.
DO I NEED TO DOWNLOAD ANYTHING AHEAD TO TAKE MY EXAM?
YES! You need to download the
“ProctorExam” application on your mobile device through your app store.
WHAT SHOULD I EXPECT WHILE TAKING THE EXAM?
See this video from ProctorExam for tips!
HOW DO I KNOW IF MY INTERNET IS FAST ENOUGH?
Check your speed using this link.
HOW DO I CHECK MY COMPUTER IS SET UP CORRECTLY, SO I WILL BE ABLE TO TAKE THE EXAM WITHOUT A HITCH?
Follow the instructions found in your System Check email received 9 days prior to your exam date. For extra help,
consult this step-by-step guide produced by the WSET.
WHAT IF I’M NOT RECEIVING EMAILS FROM NVWA, OR FROM THE WSET?
Check your spam, and “whitelist” emails from exams@napavalleywineacademy.com and examsnoreply@wsetglobal.com.
WHAT HAPPENS IF I HAVE A PROBLEM DURING MY EXAM?
Use online chat support, found on the bottom right hand corner of your screen.
WHEN WILL I RECEIVE MY EXAM RESULTS?
WSET London confirms that your exam results will be released in approximately 1-3 weeks after your exam date. All exam results will be emailed to you the day we receive the Gradelist from WSET.
WSET certificates are provided digitally allowing you to receive the certificate and digital badge immediately and securely with your email. You can easily print and share them on social media, or to potential employers. Instructions on how to claim your certificate will be sent in your exam results email.
You can still register for the next WSET class without your exam results if you’d like to
continue on to the next level.
I HAVE MORE QUESTIONS. HOW DO I CONTACT SOMEONE?
As always, you can email support@napavalleywineacademy.com, use the chat
function on this site, or call us at (855) 881-2314.